Refund policy

Returns and Refunds Policy

At Kryl.it, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may return the item(s) for a refund or exchange, subject to the terms below:

Returns:

• You have 30 days from the date of delivery to initiate a return.

• Items must be unused, in their original packaging, and in the same condition as when you received them.

• To complete your return, please contact our customer support team at [email/contact form link] for instructions and a return authorization.

• Customers are responsible for return shipping costs, unless the item is defective or incorrect.

Refunds:

• Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

• Please note that shipping costs are non-refundable.

• If the item is not in its original condition or is damaged due to reasons not caused by us, a partial refund may be issued at our discretion.

Exchanges:

• We only replace items if they are defective or damaged. If you need an exchange, please contact us within 30 days of receiving your order.

For further assistance or questions about our return and refund policy, please whatsapp us